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Keran had our door unlocked in only minutes after arriving. There was a longer wait than we were originally quoted, but we found out there was some unexpected rain and traffic related to an accident that caused a delay. Very courteous and professional. Would definitely recommend.
Great experience! Showed up within 15 minutes of calling and solved the issue in under 5 minutes. Affordable and helpful, I couldn’t recommend this company enough. If you want fast and dependable service, then this is the right choice
Stephon L. was a lifesaver! I locked myself out on my lunch break and he got to my home quickly, and was very polite and nice to chat with. Best of all—he got me into my house! Thank you!
Thank you AJ!! I have a key fob. Fast, professional, courteous. Will definitely be recommending your services from here on out. You're my hero. Thank you.
AJ was very prompt. And super professional. He was clear and concise with pricing, and I am very satisfied with the service he did for me. No more worrying about only having one key!!
Communication was really good and was very reasonably priced. Definitely helped me out when I needed it and will be my go to recommendation for others in the future. Plus AJ (owner/technician) pretty chill dude.
This company was definitely the right choice! The technician, Keran was professional and prepared to accommodate our needs. Very reasonable pricing, great customer service, and expertise in workmanship are why I would recommend Prime Locksmiths.
JD was a great communicator. We had some issues with the products that I had bought. JD took his time and worked with me in my driveway. He solved the issues now I am back on the road. Thank you JD. You are a good person. 👍
I lost my car key and called Prime Locksmith. AJ was my technician. He arrived promptly, even earlier than he predicted on the phone. AJ was friendly and professional and easy to talk with. I was super stressed about the situation but once I decided to call a Locksmith, I called Prime and in no time, it seemed like, AJ had me fixed up. I would recommend Prime Locksmith to anyone with the same problem. Thank you AJ, you're my hero
Lost Corolla car key so needed a new one made. He came right away and gave me the best price over dealership and other locksmiths. He was very knowledgeable and told me all the options I had. Very quick process. He also let me watch and explained the process. LOLOverall AJ did a great job and made me not feel so bad about losing my keys! Thanks!!
Prime Locksmith services is a great company. Aj was amazing and very knowledgeable. He was quick to respond to my call and came out the same day. If you are in Saint Charles county or Saint Louis county give Aj a call.
*Service Date 05/27/24Tech: 5/5Tech was able to provide a roundabout estimate over the phone (which I was having difficult obtaining from other companies).Tech was very nice, effective, and had me back into my vehicle and with a new working key fob in no time.Overall Pricing: 5/5*Unlocking for my make/model vehicle $100ish*New Keyfob + programming for my make/model $250ish*Seemed reasonable to me; hard to compare when no one will provide rates*They offer venmo, apple cash, etc. You can pay with a credit card, but they will apply the merchant fee (which should be 1.5% - 3.5%, pending the credit card you're using)Communication: 5/5* Tech was very quick to respond to my call and added me to his earliest availability. As stated before, he also took the time to communicate a loose estimate for the job...which was a big green flag and allowed me to determine if I wanted to proceed.*Side note; there is a service fee for the tech to show up, which seems normal for this industry. That is why their communication and providing me a general (loose) estimate was critical. No one likes surprises when it comes to an already bad day and I personally appreciate that.Conclusion: Overall, my experience was very nice, the tech was awesome. I also found out he's a small local business, which I personally like supporting. I highly recommend this company and tech to everyone.
I called them to repair a commercial lock at one of our rental properties. AJ had it fixed within a few hours. Great service at a reasonable price! We will be using their services again! Thank you! - Laurie with LBD Properties
I won’t used again ,,, guy try to hustle me for A very simple small job. Make set of key for electrical panel box. … did not want to give me a price until finish. It took him 4 hours to do the job and keep laying how difficult was the job to charge me more.End of job. Game a price for 225 dollar them charges me another 45 dollar for Credit card transaction. Very unprofessional
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