Privacy Policy

Privacy Policy & Terms of Use

Who we are

Suggested text: Our website address is: https://primelocksmithstl.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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General Questions

You Got Questions, We Got Answers...

Frequently Ask Questions.

Here is a collection of lock and security frequently asked questions that we at Prime Locksmith have collected to help educate readers about our business and industry.
No. There are exceptions in rare circumstances, but we will spell them out before we come out.
At Prime Locksmith we accept all major credit and debit cards as well as cash. Due to the nature of the work we complete, we are unable to accept personal checks. For commercial jobs, we do offer billing and also accept business checks for repeat customers. The first time we complete service at a commercial location we require a debit, credit or cash payment in order to form a good faith business relationship. We are constantly trying to offer more payment options for the ease of our customers so continue to check back for updated information.
With Prime Locksmith you can cancel service during the initial call and no charges will apply. If you agree to the call out and when our locksmith arrives they assess the problem you’re having and how to best fix it for you. If the problem is more complicated than you originally thought they will offer you a range of solutions so you can choose the most affordable option for your situation, and you will be handed a written quote to sign before they begin the work. If at that point you choose not to use our services or to defer the work, then you will only be charged the minimal call-out fee. And if you change your mind later, you can always call us back to book an appointment for a time that is convenient for you. In that case, the second call-out fee is waived.
If your insurance company covers locksmith services you can submit the receipt to them for reimbursement. The only insurance that we work directly with is American Home Shield. For covered services, American Home Shield customers only pay their co-payment and the balance is paid by American Home Shield to us directly.
Yes! If you have a key that slides into all your locks then we can simply re-key the locks.
Current Promotions!

Discount of up to 25% for first installation.

Our team is always looking for ways to make you our customer. Take advantage of our current promotions on multiple rekeys for your home or business.
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